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Patients
Call Center Scope (Technical Support Only)
For Patients
- Assistance with signing up and logging in.
- Help with scheduling a consultation with a doctor.
- Guidance on setting up and managing payments.
- Troubleshooting audio/video issues for virtual visits.
- General navigation of the app and features.
Doctor
Call Center Scope (Technical Support Only)
For Doctors
- How to register and verify credentials.
- Setting up PayPal for payouts.
- Managing appointment availability.
- Understanding how to take and share good notes with patients.
- Technical troubleshooting for messages, calls, and documentation.
About
Call Center Scope (Technical Support Only)
- Medical questions or advice (patients must consult a doctor).
- Prescription or medication concerns.
- Legal or insurance-related topics.
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